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REFUND POLICY

There shall be NO REFUND after payment for any E-currency that has been confirmed. At our discretion, we are open to exchange the money paid for another E-currency but this is dependent on the amount involved. However, in the event where a refund is necessitated, our customers may request a refund in writing electronically and all refunds will be made within five (5) business days inclusive of 10% handling and 5% VAT.